Meet Mellissa, your free personal tech specialist providing in-home help with internet setup, streaming services, and smart home devices.
SwoopIT, your
local tech support specialist
SwoopIT Expert
Meet Mellissa
Mellissa is our SwoopIT concierge specialist. She’s a friendly local expert who helps customers set up, troubleshoot, and make the most of their internet. Whether you need help configuring your router, setting up streaming services, or understanding your smart devices, Mellissa is here to help.
Best part? It’s completely free for all SwoopFiber customers.
Mellissa’s monthly tips & tricks
newsletter
Free tech tips, smart device reviews, and how-to guides delivered to your inbox every month.
Smart device spotlight
Mellissa’s pick of the month and how it fits into your home.
Season smart upgrades
Timely tips for home efficiency and tech improvements.
Let’s talk smart
Real questions and answers from Swoop customers.
Swoop approved how-to’s
Step-by-step tech guides for everyday tasks.
Safety spotlight
Smart tools and tips for keeping your family safe online.
Swoop family favourites
Kid- and pet-friendly tech picks that actually work.
Get Mellissa’s monthly tips
Join hundreds of SwoopFiber customers who get free tech advice every month.
